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Refund and Cancellation Policy

No charges in the demo. Clear rules before a paid placement begins.

Last updated September 7, 2026

Current demo: no money collected

BrandMyDoom offers free previews and optional Dodo Payments sandbox checkout. Real-money checkout remains disabled. Demo amounts, test payments and their badges do not represent real charges. Test refunds reverse sandbox contributions only. If you believe you have received a real charge from BrandMyDoom, contact support@brandmydoom.bid with the date and receipt reference so we can investigate.

Sandbox delivery and refunds

You may close test checkout before paying. After Dodo confirms a successful test payment, the server verifies the amount and selected placement, then checks the brand content. Pending review holds publication. Rejected or unpublished content, a confirmed price mismatch, or a Level 2 wall secured by another checkout receives a full test refund. The private order page shows the result. Refunds remove the contribution from shared rankings and its payment badge.

If a provider response is delayed or uncertain, the order stays pending while we check its status. We do not submit repeated refunds or create another charge to resolve an uncertain result. Keep your private order link and contact support with the order reference if it needs attention; never share its access key publicly.

When paid placements open

The price, placement rules, delivery conditions and payment-provider terms will be shown before payment. Purchases will be one-time charges, with no subscription or automatic renewal. You may close checkout before paying, or stop making further contributions at any time.

Level 1 contributions accumulate on the selected wall and remain recorded if another brand takes the lead. Level 2 includes 48 hours of protection and then remains displayed until replaced. Replacement under the disclosed rules, or a lack of clicks or sales, does not by itself establish a service failure or an automatic refund entitlement. Applicable consumer rights still apply.

Billing errors and delivery problems

Contact us promptly about duplicate charges, an incorrect amount, an unauthorized charge or a placement that was not delivered as described. Include the order reference, payment date, brand or wall URL and a description of the issue. Never send your complete card number or security code.

We will investigate and arrange a correction or refund where appropriate, including for a confirmed duplicate or incorrect charge, or a paid service we cannot deliver. Contact us before delivery if you need to cancel an order; we will assess it against the purchase terms and applicable rights. We do not offer a cash withdrawal of placement-ranking totals.

Approved refunds return through the payment provider to the original payment method where supported. Processing time depends on the provider and bank; we will give the applicable information when processing a request. We will explain any adjustment to the contribution record or placement resulting from a refund.

Mandatory rights and contact

This policy does not limit statutory cancellation, withdrawal, refund or dispute rights. Where required, any request to start a digital service immediately and any related acknowledgment will be obtained before payment. We do not treat a demo preview as a waiver of those rights.

For cancellation, billing or refund help, email support@brandmydoom.bid. The final payment provider and purchase terms will be confirmed before sales are enabled.