Payments and delivery
BrandMyDoom offers free local previews and live checkout in USD through Dodo Payments. Free previews, free community boosts and their badges involve no charge and no refund. If you believe you have been charged in error, contact support@brandmydoom.bid with the date and receipt reference so we can investigate.
Delivery and refunds
You may close checkout before paying. After Dodo confirms a successful payment, the server verifies the amount and selected placement, then checks the brand content. Pending review holds publication. Rejected or unpublished content, a confirmed price mismatch, or a Level 2 wall secured by another checkout receives a full refund. The private order page shows the result. Refunds remove the contribution from shared rankings and its payment badge.
If a provider response is delayed or uncertain, the order stays pending while we check its status. We do not submit repeated refunds or create another charge to resolve an uncertain result. Keep your private order link and contact support with the order reference if it needs attention; never share its access key publicly.
Paid placements
The price, placement rules, delivery conditions and payment-provider terms are shown before payment. Purchases are one-time charges, with no subscription or automatic renewal. You may close checkout before paying, or stop making further contributions at any time.
Level 1 contributions accumulate on the selected wall and remain recorded if another brand takes the lead. Level 2 includes 48 hours of protection and then remains displayed until replaced. Replacement under the disclosed rules, or a lack of clicks or sales, does not by itself establish a service failure or an automatic refund entitlement. Applicable consumer rights still apply.
If a refunded order used a promo code, the refund returns the amount actually charged to the original payment method. The waived portion has no cash value, is not refundable and cannot be re-used or exchanged. Promo eligibility may be verified against the issuing records before a refund is processed.
Billing errors and delivery problems
Contact us promptly about duplicate charges, an incorrect amount, an unauthorized charge or a placement that was not delivered as described. Include the order reference, payment date, brand or wall URL and a description of the issue. Never send your complete card number or security code.
We will investigate and arrange a correction or refund where appropriate, including for a confirmed duplicate or incorrect charge, or a paid service we cannot deliver. Contact us before delivery if you need to cancel an order; we will assess it against the purchase terms and applicable rights. We do not offer a cash withdrawal of placement-ranking totals.
Approved refunds return through the payment provider to the original payment method where supported. Processing time depends on the provider and bank; we will give the applicable information when processing a request. We will explain any adjustment to the contribution record or placement resulting from a refund.
Mandatory rights and contact
This policy does not limit statutory cancellation, withdrawal, refund or dispute rights. Where required, any request to start a digital service immediately and any related acknowledgment will be obtained before payment. We do not treat a free preview as a waiver of those rights.
For cancellation, billing or refund help, email support@brandmydoom.bid. Payments are processed by Dodo Payments; its terms apply to the payment itself.